Hostnames on webhop.me failing to resolve

Incident Report for No-IP

Resolved

The issue affecting hostanmes on webhop.me has been resolved. As DNS is cached, customers with hostnames on webhop.me may still be cached with old DNS records until the recursive DNS servers are updated.
Posted Dec 19, 2023 - 07:21 PST

Identified

We have identified the issue was caused by one our 3rd party domain registration partners for the domain webhop.com. We are working with them to resolve the issue.
Posted Dec 19, 2023 - 07:05 PST

Investigating

We are currently investigating reports that hostnames on the webhop.me domain are failing to resolve. We are working hard to identify the issue and will provide an update as soon as possible.
Posted Dec 19, 2023 - 06:48 PST
This incident affected: Free Dynamic DNS and Enhanced Dynamic DNS.