Connection failures with Dynamic Update API

Incident Report for No-IP

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 15:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2024 - 13:46 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 21, 2024 - 10:26 PDT

Investigating

We are currently investigating reports of dynamic updates failing intermittently with the error "Failed to Retrieve IP Address”.

Posted Mar 21, 2024 - 08:06 PDT

This incident affected: Dynamic Update API.