Login and Sign-Up Failure

Incident Report for No-IP

Resolved

This incident has been resolved.
Posted Apr 19, 2022 - 11:47 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 19, 2022 - 10:52 PDT

Monitoring

A fix has been implemented and we are able to see successful logins and sign-ups.
Posted Apr 19, 2022 - 10:52 PDT

Identified

We've identified the issue causing login and sign-up failures. This is impacting our website and not dynamic updates.
Posted Apr 19, 2022 - 10:33 PDT
This incident affected: No-IP account signup and login.